Dear Nubert employees,
I found out via the NuForum that there are retrofit grilles for the tweeters in my Nuline 120 and CS-70. I called yesterday and the friendly employee just said - we'll send them to you. The retrofit grilles arrived promptly this morning and for free :p.
For me, this is the best customer service I have ever experienced.
Keep up the good work!
The next speakers will be from Nubert again.
Greetings Hotsches
😬 ....tja that's how it is in life... :i: good things take time.... 😂 ..no.
Look forward to Christmas...it's almost here....
It all started in the spring with Nubox 481 with ABL module, shortly afterwards the CS-411, later the DS-311 and finally the AW-441.
From the very good packaging, the incredibly fast delivery to the loudspeakers, everything is at its best.
The service that NSF offers its customers is almost unrivaled.
The speakers are convincing in all areas, making every movie an experience.
Starting with the center that reproduces voices incredibly deep and intelligible.
The 481, which goes very deep with the ABL module and is very convincing with music.
The DS-301s create the "right in the middle" feeling in the movie.
Last but not least, the AW-441, simply unbelievable what it can do, I don't even want to know what its big brother is capable of.
All the speakers were delivered within a day except the AW-441, which was probably due to the large order quantity.
You only have to look at how high the used Nubert loudspeakers are traded at to recognize their value.
Dear Nubert team, when will this waiting and these repeated delays finally stop? If it goes on like this I'm going to despair, it's not acceptable to be put off for months on end. You should change something about this situation as quickly as possible, the resentment is also growing in other forums. I've been satisfied for years and don't really know anything like this from NSF, but I've had enough and I'm giving another manufacturer a chance 😈
Hello "Rudi"!
We don't know what you're referring to specifically (active monitors or subwoofers?) - but you probably mean the "long wait" for announced products in general. From an "external" perspective, you are absolutely right! But from the perspective of a Nubert employee, you would probably see it differently...
What we need to learn from this: Never again announce something that is not as good as finished. (but that's not so easy when you have an open dialog with your customers via the nuForum, at nuDays and on a daily basis "eye to eye" and "ear to ear").
Hello Nubert men
I am the proud owner of NuVero14 as front / NuVero7 as center / NuVero5 as rear and not to forget an AW 1000 for the bottom.
When I look at it now 😬 the thought inevitably comes to mind where is the NuVero woofer (preferably with DSP inside).
Tell a NuVero addict if you are already tinkering 🙂
Finally, the NuVeros are by far the BEST LS I have heard, keep up the good work .....
I pre-ordered or reserved the 511s in the store as the speakers were not in stock.
And that was about 3 months ago. 😱
Let's hope it finally works out.
MfG
We are sorry, but it is likely that there were too many orders before yours. We simply ask for your patience. Believe us, we would also prefer to be "always able to deliver"... However, the problem is not so easy to solve.
Hello,
I have been waiting for the 511 black/black for 3 months now, when will these
speakers finally arrive?
MfG
If McMurphy doesn't play a trick on us, we should have enough 511s again in week 38. Then we will be able to deliver from stock again. However, as we have been receiving small deliveries of 511 crossovers and cabinets over the past few weeks, it can hardly be that you have already been waiting 3 months for 511s to be ordered. Or have you not even ordered yet? If you have, please get in touch with the hotline - not that anything has gone wrong with your order...
Customer friendliness of NSF
...does not end with the purchase!!!!!
Last week, while "cleaning" the hi-fi system, I discovered a small spot where the Nextel coating on the left front LS was damaged.
Since no one in the family was willing to confess to the "fall from grace" despite highly embarrassing questioning, the system is now just a "matter for the boss".
But the stain remained anyway. So a quick call to 0800-Nubert.
They will help!
After a short phone call with Ms. Dietrich (once again my THANK YOU !!!!), a small film canister with some Nextel lacquer to touch up was in the letterbox the day after next!
And who is surprised? In typical Nubert fashion, of course, at no cost!
It's exactly this feeling that you're helped in an uncomplicated way even after the purchase and even in the event of problems caused by yourself that makes it more than clear to me once again that I've absolutely made the right choice.
I don't even want to talk about the fantastic sound!
Once again I would like to take this opportunity to express my sincere thanks to NSF and especially to Ms. Dietrich 😂 😂 😂
harley99
Hello,
after a long search for a compromise between the height of the speaker, sound, appearance and cost, I came across the 481.
After a long struggle with the color, I ordered it in walnut (with stomach ache).
Ordered yesterday, arrived this morning!!! It has already arrived, together with the cables and bananas I ordered.
What can I say:
Optics: Much better than the pictures on the net suggest
Touch quality: For the price, it's awesome!
Sound: Great in the price league!
And above all, the speakers are very uncritical when it comes to placement.
I'm very enthusiastic and don't even dare to think about how really big Nuberts sound.
By the way: I use the 481 with the Magnat MC 2 (only 30 watts, but that's enough)
Regards
Satisfaction... Yes, you can achieve that if you buy a complete high-end stereo system from Nubert. The desire for this came from friends and acquaintances who own very good systems. After a very thorough evaluation phase with visits to the high-end trade fairs in Munich and Switzerland, test listening in hi-fi stores and reading the regular publications of the high-end community such as Audio, Stereoplay and Stereo, I finally came across Nubert. As I already own very high-quality products from Teufel for my home cinema, with which I have also had very good experiences, I was not averse to buying a stereo system from a direct mail order company. The High-End in Munich finally got the ball rolling in Nubert's favor. I heard everything there from Backes & Müller to XYZ and it all sounded really good "under trade fair conditions"... but... the whole thing had one catch... no XYZ without a lottery win and of course no satisfaction. But then there was Nubert, which meant that today, in addition to the NuVero14 in combination with the Cambridge 840E preamplifier and two 840W mono power amplifiers and a Cambridge 840C CD player with cabling, a truly ultimate combo was playing. A friend of mine with a really fantastic system with Dynaudio Confidence C2 and a high-end McIntosh pre/power amp combination with a very expensive CD player and extremely high-quality cables and mains filter strip etc. put the Nubert combination to the test for hours with selected pieces of music from popular test CDs etc. without any preconceptions... and in the end he was completely thrilled. From the silky highs, which according to him, in contrast to other diamond tweeter speakers of the latest date, do not become unpleasant even after hours of listening, to the abysmal bass, everything is there and is in no way inferior to his system. Nubert's service is also second to none. Perfect advice from Mr. Siegle and Mr. Schneider (... you really don't need a 2nd 840W power amplifier... I bought it after all) and perfect shipping by Mr. Bühler and his team. I don't want to sing the praises of Nubert here... but I have no other choice, because the speakers and the system are simply a price-performance bomb that I can't compare with anything on the market... and I've heard almost all of them...
