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Author: J. Höpfer
Apr 17, 2006, 12:20:58 PM

Hello everyone

I've been gradually putting together a nice nubert set for about a year now and I'm completely satisfied. The prices of the nuBox series are also suitable for those on a smaller budget who don't want to do without good sound. So it wasn't surprising that I recommended Speaker Factory to a friend who asked me for advice on what to buy. It wasn't difficult to convince him of the nubis after a nice DVD evening.
When my parents also decided to buy a system in January, there was nothing better than another visit to Schwäbisch Gmünd right after the holidays. As always, the advice was good and the result was a nice stereo set. Unfortunately, the CD player, a Denon: DCD 685, was not in stock, but it should be delivered the following week.
When no parcel arrived from Gmünd the following week, I called Gmünd and was told that there might be a delay due to the inventory and that we should wait until the middle of next week.
What didn't arrive the next week was a CD player from Schwäbisch Gmünd. Another phone call brought disillusionment: the Denon DCD 685 would unfortunately not be available until the beginning of March or early April at the latest. To be fair, I have to say that the salesman offered to cancel the order. However, since he assured us that the CD player was probably not available anywhere at the moment, we left the order in place and waited patiently until April 10. The phone call was now very routine: "New delivery date, definitely in three weeks".

What I am very disappointed about is the obvious misinformation Nubert is suffering from. It may well be that Denon really can't supply the CD player and you can't get it anywhere, but you should be told that straight away and not stall the customer drop by drop. The fact that nubert is now getting our frustration is probably a logical consequence of this, after all they are our contractual partner and the fact that we were not impatient is probably shown by the time span in which this is taking place.
Bought and PAID on the second of January and still not delivered at Easter.
And just as a final annoying side note, I have since found the CD player on the Internet, where it is 50 euros cheaper. Even if it wasn't available there, at least you would have saved the dead capital of the goods you had already paid for.
Conclusion: never pay for what you don't have in your hands, even if it's in a specialist shop, you'll only get expert advice there!
Have a nice holiday and may the Denon arrive on time for Christmas.
J. Höpfer

Answer from the Nubert-Team

Dear Mr. Höpfer!
We are very sorry that we have not yet been able to supply you with the Denon. However, it is not our fault that this player is not available. Denon has also been putting us off for weeks... Our Mr. Rohr has discussed the problem with you, we have also offered you the withdrawal and the return transfer. Now with a \"cheaper\" provider (who probably can't deliver either...) and accusing us of wanting to \"spoil\" you - we don't think that's fair...

Author: E.Filipiak
Apr 14, 2006, 10:13:14 PM

Hello, dear people

I had a dream on Monday, a hotline at noon, very good advice from Mr. Steffen Härer, an offer I couldn't say no to, Wednesday morning the dream became reality and it was there, the Marantz PM-15 S1, well, more than a dream! Nubert is the name of the virus, there is no antidote for me, no matter what I can think of Nubert has the solution, I had been waiting 30 years for a concept like this.
So thanks again to the whole team, keep it up!

Greetings from Heidelberg, and happy Easter
E.Filipiak

Answer from the Nubert-Team

Author: K. Seelbach
Apr 14, 2006, 10:06:51 AM

Dear Nubert team,

one should not listen to you!

Although I was already extremely convinced that I had the right thing in my living room when I tested the Nuwave 85 + ATM combination, I had to make use of your advice again.
Do the larger speakers in the range really sound that much better?
In addition to many helpful explanations, I was warned by you: \"You will definitely notice when switching from the 125 to the 85. The likelihood of you keeping the 125 is quite high. Just order one and try it out..\"

Now there they are, the 125s.
The music sounds like never before.
It's really fun again. A real pleasure.

The telephone advice is really friendly, competent and patient.
The delivery service could not be bettered - it couldn't be quicker!
Complaints (defect in the woofer) are resolved immediately - without any hint of hesitation (even if something like this shouldn't actually happen in the first place ...). The whole thing happens as quickly as if it hadn't happened.

Everything 1A! Absolutely exemplary!

Many thanks to the Nubert team!


I wish everyone a wonderful Easter.
In any case, I'm all set musically ;-)

Greetings,
K. Seelbach

Answer from the Nubert-Team

Author: Stefan B.
Apr 13, 2006, 8:39:31 PM

A question for everyone:
Does it make sense to run two center speakers in a stereo system?
I only listen to music.
I was thinking of the CS-45...

Greetings Stefan

Answer from the Nubert-Team

To preserve the purpose of a guestbook, please call our toll-free hotline or post your question in our nuForum. This platform is much better suited for discussion.
A. Görtler, Nubert Speaker Factory

Author: janko
Apr 13, 2006, 5:36:28 PM

Hi nuTeam, thank you very much for the quick delivery of the stand plates for my CS-65! Just perfect....

Answer from the Nubert-Team

Author: Rainer Sinowzik
Apr 12, 2006, 2:28:03 PM

I recently added a nuLine AW-560 subwoofer to my system and I'm absolutely thrilled: music can sound like this and bass can look this classy! First assessment: The technical description that I used as a guide when buying is absolutely spot on.
My heartfelt thanks to the Nubert team: extremely speedy processing of the order, exemplary packaging and prompt delivery. I will be praising their commitment throughout the country!
😂

Answer from the Nubert-Team

Author: Martin Bühler
Apr 12, 2006, 8:23:24 AM

Dear Mr. Heinich,

We were expecting your guestbook entry and as you can see, nothing is deleted or manipulated here!

However, this "hint" does not change the facts. As we have already explained to you several times, we can only deliver the requested speakers with UPS. As much as we would have liked to comply with your request, delivery by post is unfortunately not possible for reasons of weight / transportation damage. You are welcome to rely on our experience here. Of course we can deliver on time, the colleague said that if you ordered immediately, the speakers would even arrive before Easter?

In the hope that you will reconsider the situation, we would be very pleased to receive your order and remain with kind regards

the team of the
Nubert Speaker Factory
Martin Bühler

AND WISH YOU ALL A HAPPY EASTER

Answer from the Nubert-Team

Author: Jens
Apr 11, 2006, 4:16:33 PM

I ordered 2 Nuline 80s and a Nuline CS-150 from Nubert. Now here comes NO praise at this point...
Unfortunately, Nubert was unable to guarantee delivery on time. However, this is the second attempt! Once again, Nubert was unable to offer me a solution.
What I experienced on the phone is the complete opposite of what is written here in the guestbook.
😈 😈

Answer from the Nubert-Team

Author: Joachim Holl
Apr 8, 2006, 5:42:30 PM

😂 Thank you very much for the quick and very accommodating repair of my AW 7 subwoofer.
As a customer, you can't expect more.
I will be happy to recommend your products at any time.

Answer from the Nubert-Team

Author: Franz Husveth
Apr 7, 2006, 3:15:09 PM

I ordered a pair of NuBox380 speakers.
I was and am very satisfied with the speakers. On my CD player (Yamaha cdx510) and with my favorite CD: MARK KNOPFLER-Sailling to Philadelphia) it sounds great.
Good luck!!!!!!!!!!!!!!!!!!!!!
FRANZ HUSVETH from HUNGARY
😂

Answer from the Nubert-Team

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