Guestbook
Author: Martin W.
May 15, 2019, 2:26:06 PM
If customer friendliness, service philosophy, price/performance and quality had a common name, it would be NUBERT:
I am the proud owner of 5 nuLine WS-14 speakers and a nuLine AW-600 subwoofer and would buy this set again in a heartbeat, even after 6 years of use. Because when such small speakers deliver such a bombastic sound at any volume and for any genre of music, it's really something special. I can't even think about how the larger speakers would sound.
However, this entry is not about the speakers, but about one of the best services I have ever had: my subwoofer was damaged by a voltage fluctuation in the power supply. Even after replacing the blown fine-wire fuse, the device could no longer be put back into operation.
So I phoned Nubert Service to find out whether it was still worth repairing. After a few questions from the competent contact person, the answer was yes. I was recommended a flat rate repair for around EUR 210. This flat rate includes an empty transport box to Switzerland with all the documents needed to send the defective device back to Nubert by courier. As soon as I have paid the amount, the device will be repaired and then sent back to me.
As I wanted to make further clarifications beforehand, I did not start the order immediately. After 2 weeks, I called again and wanted to explain that I had a defective subwoofer, which I wanted to have repaired at a flat rate? I didn't have to finish explaining, the case was already pending at Nubert, I just had to activate the order!
The next day!!! the empty box was already delivered! As promised, it came with a return label, the shipping/customs documents and a detailed explanation of how to proceed. So I was able to have the courier service pick up the subwoofer a day later for transportation to Nubert!
Due to this super-fast service, I had to expect that the repaired device would be delivered back exactly during my vacation absence. I therefore informed Nubert that if possible and in the event that the subwoofer had already been repaired by then - there was no rush - it should be delivered the day after my return.
This also worked to Nubert perfection: the repaired unit was delivered by courier the day after my vacation!!! By the way, we are talking about a delivery across the border. Awesome! (probably also from the courier service.)
The subwoofer is like new again. Thanks to the subsequent repair report, I also know that the standby power supply was defective and has been replaced.
Such top performance and competence is very rare these days. For these and other reasons, I recommend Nubert to anyone who mentions (new) loudspeakers.
THANK YOU Nubert and best wishes to the whole team
Author: Henry H.
May 15, 2019, 7:00:20 AM
My nuLine set has recently been completed: Front nuLine 264, Center nuLine CS 174, Rear RS 54, and (here without rating) my nuBox 991 subwoofer, which is already a few years old.
At first I didn't want to write anything in the guestbook, as Nubert customers express remarkably little criticism. But there will be good reasons if everyone is satisfied, and I am.
The switch to nuLine was made from English speakers, first with center and rears, then, because I was enthusiastic, also with the front speakers. You can't tell that the nuLine 264s have less than half (!) the volume of my previous front speakers. Simply incredible! Tonally very harmonious with the CS 174, whose bass switch is set to 'lowered' because it has a bass volume that is enormously surprising, even given its considerable size. The CS 174 and 264 go very well together in terms of sound. The front and center in particular have a high acoustic resolution, a very precise and direct sound and a strong punch. Initial concerns as to whether the size of the center speaker would be acceptable were quickly resolved. Only 15 cm high and not too deep in a horizontal position, it hides its dimensions discreetly under the TV. It was the decision to go for the CS 174 that made the biggest difference to the home cinema.
The RS 54s are also tonally in tune with accepted compromises to large base speakers. Thanks to their size and angled baffle, they solve the previous problem of hardly being able to use any rear speakers in the room in question. They don't offer a bass foundation, but clear highs, good vocal reproduction and a good sound panorama, even if the placement is not optimal. Thanks to their stylish design, they look good and unobtrusive when wall-mounted. An aspect that should not be underestimated!
The same applies to all my nuLines: Paint application and craftsmanship quality * perfect * , top design, very suitable for living rooms. Fast shipping, very good packaging - be careful not to reach into the corrugations when lifting out! The overall investment was not a small one, but well worth it. And even if it's not always just about the money, you can't get anything better for the price. The rest is down to personal taste, which fortunately is different for everyone.
More color options would be desirable, such as the previously available cherry wood, or combination options for the front grille (free choice of white or black). Unfortunately, this is not available on request. However, I like the speakers as they are now and won't be giving them away any time soon.
Author: Arius
May 12, 2019, 4:42:39 PM
A pair of NuPro X-4000 and a pair of AW-1100 with which I form a 2.2 system. Music and movies - simply fantastic! I really enjoy the sound. Sounds incredibly good. It was definitely not a mistake to go for 2.2 instead of the X-8000 directly 🙂 They would have been more critical in my setup.
The 2nd subwoofer has given a much bigger improvement than expected. Now I even separate the X-4000s at 80 or 100 hertz and have even more pleasant mid-range tones.
The A-300 and A-600 from my parents are also great.
Author: Rene
May 12, 2019, 1:41:05 PM
I finally bought the Center CS-44 in walnut. The workmanship is excellent. I was pleasantly surprised by the sound. What really impressed me was the bass. It's not intrusive and doesn't hum when you turn up the volume. I didn't know that a center was so important for voices. There's no comparison at all with my 20-year-old center.
Author: Einer von Vielen
May 12, 2019, 12:30:16 PM
Dear Mr. Nubert,
The fact that you only sell your products directly, i.e. without intermediaries, is what makes it possible for you to offer top-quality loudspeakers at very fair prices. In this way, you also enable customers with smaller wallets to listen to music at the highest level. Your products and your service are absolutely outstanding, but your corporate philosophy is also anything but self-evident and I would simply like to say THANK YOU for that.
If there was an "Oscar" in consumer electronics - you would have deserved it!
I just had to get that off my chest...
I wish you and your great team all the best in every respect.
Greetings from an extremely satisfied and grateful customer
Author: Christian G
May 11, 2019, 7:27:00 PM
Dear Nubert Team,
My order arrived yesterday (Marantz Melody X and 2 Nuline 244). Speakers and amplifier set up and connected. I am simply thrilled with the dynamics and volume produced by the Nuline244 in combination with the amplifier.
Thanks again for the great advice over the phone and especially for the test listening in the Duisburg studio.
Author: Jens Neubauer
May 10, 2019, 9:12:15 PM
Dear Nubert team,
After my 'small' X3000 NuPros had convinced me in the kitchen, I treated myself to a couple of 8000s for the living room. What can I say? Both speaker types are a dream (resolution, impulsiveness, haptics!, freedom from noise + bass). With the 8000s, the big storm comes when you let them off the leash. Wow, they have presence, unbelievable. AWESOME. Never again subwoofers ;-)
Even after weeks of listening, the enthusiasm is always present.
Thank you very much, the Nupro X series is a great success!
Jens Neubauer
Author: Christian C.
May 9, 2019, 1:31:16 PM
Dear Nubert Team,
Today I would like to leave my feedback in the guestbook.
Since [xxx] and [xxx] never really convinced me, I was looking for a better alternative and came across the Nubert brand on YouTube. Some time later, I was already in the store in Schwäbisch Gmünd and was able to convince myself personally of the sound wonders from Nubert. And so I had my first pair of speakers from the NuBox series in my living room. And they have completely convinced me and since a few days my series is complete.
Hardware:
MARANTZ AV Receiver SR 7002
NuBox 683
NuBox Center CS-413
NuBox 303 bookshelf/DiPol speakers
the only ricochet is the R-112SW subwoofer from Klipsch
Author: Stebbes
May 8, 2019, 5:46:55 PM
I ordered and received the nuPro AS 450 last week. Delivery condition flawless. I bought the thing after careful consideration (about 1 year). I can only say it's a great piece of kit, amazing sound. In terms of quality, I think it's hard to beat.
Very mature part, no distortion, no overdrive, very clear sound, no matter how loud.
Author: sinuswave
May 7, 2019, 3:06:53 PM
After my nuPower A was delivered today, it's time to write a few lines of appreciation for this traditional company.
It all started for me at the beginning of 2015: On the recommendation of a friend and fellow musician, I ordered the Nuvero 11 speakers from Nubert. I am still absolutely thrilled with these audiophile loudspeakers today.
After my 20-year-old amplifier combination (NAD S100 and NAD S200) reached the end of its life cycle, I bought the nuControl2 (preamplifier/sound manager) and the nuPower A (power amplifier) from Nubert. What can I say, the amplifier chain in combination with the Nuvero 11 loudspeakers is literally stunning. The term "absolute reference class" comes to mind. Yes, this makes listening to music and my great enthusiasm for jazz a real pleasure.
Finally, the proverbial Nubert service must be mentioned. The concepts of service mentality, customer service and support are practiced by all employees of this company. And that's not a matter of course in this day and age ? 😂 😂 😂