Accessibility Statement

3. Legal Basis

The website has been designed in accordance with the requirements of the Baden-Württemberg State Act on Equal Opportunities for Persons with Disabilities (L-BGG) and the L-BGG Implementation Ordinance.
It also complies with the German Accessibility Strengthening Act (BFSG), in particular §14 in conjunction with §3 (1) BFSG, and the corresponding regulation. Technically and content-wise, we follow the requirements of WCAG 2.2 and the EU standard EN 301 549.

4. Accessibility Status

To ensure equal access for all users, especially people with impairments, we have implemented the following measures:

• Alternative texts for images, PDFs and controls
• Keyboard accessibility of core functions
• Adjustable contrast via the EqualWeb accessibility tool
• Adjustable font size and typeface (EqualWeb)
• Screen reader support via EqualWeb
• Colour filters for enhanced visual perception (EqualWeb)
• Highlighting of key content (EqualWeb)
• Focus guidance and navigation support

Accessible alternative via EqualWeb:
We provide the EqualWeb accessibility tool on our website. It allows individual adjustments of contrast, font size, colour filters, keyboard navigation and much more. The tool is easily accessible via the icon in the shape of a person in a black box at the bottom left corner of every page.

Accessibility of the Search Function (Doofinder):
We use the external solution “Doofinder” for product search on our website. As this is a third-party service, we do not have direct access to the accessibility settings or customisation options of this component. According to the official statement on the Doofinder website, Accessibility information from Doofinder (English) , the search function is designed to be accessible. As we do not have full control over this component, we are currently unable to make a comprehensive statement regarding the complete accessibility of the search function. If you encounter any barriers when using the search, we welcome your feedback so that we can forward it accordingly.

5. Functional and Security-Related Criteria

Accessibility and security: Our identification, authentication, security and payment functions are designed to be perceivable, operable, understandable and robust for all users. This includes user-friendly login methods and secure payment processes.

Functional performance criteria: We offer various modes of operation to ensure that our products and services can also be used by users with physical, sensory or cognitive impairments. These include:

• Visual alternatives: All content is accessible without colour differentiation and there are text alternatives for users with impaired vision.
• Auditory alternatives: Our features do not require hearing ability and offer advanced audio capabilities for users with hearing impairments.
• Protection from visual stimuli: We avoid visual stimuli that could trigger photosensitive seizures.
• Support for cognitive impairments: We ensure that features are offered to support cognitive impairments in order to make use as easy as possible.
• Privacy when using accessibility features: All accessibility features used guarantee the privacy of our users.
• Through regular reviews and adjustments, we ensure that our digital offerings comply with legal requirements and are continuously improved to ensure high accessibility and security for all users.

7. Arbitration Procedure

If you believe that this website is not accessible, you can contact the responsible person or body listed in section 7.

If we do not respond within four weeks or do not provide a satisfactory reply, you may contact the arbitration service of the State Centre for Accessibility (LZ-BARR).

Contact details of the arbitration service:
Landeszentrum Barrierefreiheit
Arbitration Service
Else-Josenhans-Straße 6
70173 Stuttgart

Phone: 0711 123 39375
Email: schlichtung@barrierefreiheit.bwl.de
Website: www.barrierefreiheit-bw.de

The arbitration procedure is free of charge.

8. Market Surveillance Authority (BFSG)

The responsible market surveillance authority under §23 (1) BFSG for companies in Baden-Württemberg is:

Regierungspräsidium Tübingen
Unit 93 "Product Safety Market Surveillance"
Konrad-Adenauer-Straße 20
72072 Tübingen

Phone: 07071 757-0
Email: poststelle@rpt.bwl.de
Website: rp.baden-wuerttemberg.de/rpt