Guestbook
Author: Mirco Br.
Aug 18, 2009, 8:05:07 AM
I wanted to thank the Nubert customer service team once again here in the guestbook!
My AW-1000 subwoofer had given up the ghost after more than 5 years, but this was also due to unfortunate circumstances rather than a manufacturing defect.
Despite the warranty having expired, the damage was handled with great goodwill and I had the device back at home in full working order within 7 days.
It's worth paying a little more and buying from a reputable German manufacturer!
If I ever need new speakers, Nubert will always be my first choice.
Many thanks and greetings from the far north! :p
Author: Ali-Reza
Aug 17, 2009, 9:02:26 PM
The fact that you often only notice the quality of the service when a problem occurs is often forgotten when making a purchase.
I bought a Nuline set about a month ago and after about two weeks I realized that the center speaker sounded a little duller than the rest of the set.
I called Nubert, briefly described the problem and during the same phone call the extremely friendly employee sent me a new center speaker and told me to try whether the problem also occurs with the new speaker and simply send the other speaker back with a return slip.
That's what I call SERVICE! I've often had to wait weeks for repairs and equipment from other manufacturers (during the warranty period) and the main reason why I finally ordered my set from Nubert was that I only heard and read praise about the service provided. And now I have experienced the good service for myself.
Keep up the good work, the customers will thank you at the latest when they buy their next speakers 😂
And to all those who are still thinking about it: As far as service is concerned, you are in the best hands with Nubert.
Hello,
Ali-Reza
Author: Thomas W.
Aug 16, 2009, 5:47:42 PM
😬
Well, what's it like when children wait for Christmas? Endlessly!!! And when men wait for their new "toy", too. After a few days of deliberation and a lot of reading of reviews, the NuBox 681 was chosen. In black, of course, with a glossy front. UPS was notified for 14.08.09. I waited impatiently from 9:00 a.m. and finally, at around 4:00 p.m., the doorbell rang. UPS! I gave the driver 5 euros to help me get the "monster" into the apartment. Due to other appointments, I couldn't start unpacking and setting up until around 7pm. Anyone who has ever done this alone with these " debris " :-)) knows what I have achieved. But finally they were standing, the amp switched on and I was just amazed. I don't know why I've been listening to such bad speakers for the last few years. ( B... ). Now everything is better, clean highs and mids, accentuated bass, a sound carpet that is not possible for this price. Very high level! Thank you for the fast delivery and the new way of experiencing music. High praise!
Author: Heribert Karch
Aug 13, 2009, 11:09:11 PM
I enjoyed the excellent telephone advice from Nubert just as much as many others. You just don't have to stand in a typical hi-fi store and talk endlessly - very often without too much substance. There's hardly a salesperson who can tell you the characteristics of a device off the cuff, apart from the familiar platitudes about the British, the analytical, the xyz sound. You can get very plausible explanations on the phone from Nubert that enable you to make an accurate decision. It wasn't quite the same for me. Nubert was initially too modest. I bought NuVero 4, then I saw the 11 and exchanged. Everything worked out perfectly. The extra effort was extremely worthwhile, at least for bass.
A superlative for acoustic jazz and modern low basses. Never heard music so exciting before.
I listen from the iTunes database at a high data rate and was therefore looking for an amplifier with a DA converter. Extra converters were too overdressed and expensive for me. I can highly recommend the ARCUS DPA 300 with 2x250W, which I bought at the expense of my Denon. The Denon PMA 1500 RII really didn't exhaust the speaker. With this purely digital ARCUS I can hear so much that hardly came out before - the speaker flies!
I'm a pragmatic music listener who doesn't sit in front of the altar with folded hands and celebrate records. I hardly ever sit in a triangle, I walk around. But now I sit there more often and enjoy what is pulsating and swinging far too loudly.
A thousand thanks to Günter Nubert and people whose love of detail drives them to perfection!
It's a waste of time to do something mediocre. (Madonna)
Author: Kai
Aug 13, 2009, 9:11:31 AM
I've known Nubert since 1999, when I helped a friend with a listening test in Aalen. I had never heard of Nubert before. He ended up buying a pair of NuLine 80s or NuWave 8s (I don't remember exactly).
But I remember one thing like it was yesterday: these speakers reproduced all kinds of music better than I had ever heard before. It was clear to me at the time that if I ever needed new speakers, they would be Nubert.
Now, 10 years later, my bookshelf speakers are also 17 years old and I finally wanted a pair of Nubis.
After a long back and forth with my better half, the decision was made in favor of NuLine 102.
But the inevitable happened: nuVero 11s were on offer as a second choice. And then there was the fact that they go down to 32/30Hz :rolleyes: that got me thinking
After a detailed phone call with Mr. Bühler, I ended up getting the nuVero 11 after all.
Well, what can I say, in terms of sound, they have completely, I hope I can say it like this, "bombed away" my old British bookshelf speakers (which weren't bad either).
With the Nu Vero 11, you don't have the feeling that the music is coming out of the speakers, but rather that the music is standing detached in the room!!!
Then there's the bass foundation, that's amazing!!! And I don't even have the bass switch on full.
With the NuVero 11 I finally know what the PureDirect button on my amplifier is for...
...exactly for speakers like the NuVero's
So I can say that I have no regrets whatsoever about choosing the 11s. In my opinion, it's the best box you can get for the money!!! 😬
There's just one more thing to say, I can't really find anything about my NuVero 11 that justifies the 2 choice in my eyes. In other words, the quality standards at Nubert are top!!! 😉
Author: Michael
Aug 10, 2009, 5:27:45 PM
After much deliberation, I decided to upgrade from my NuLine 82 to NuLine 102 on Saturday and went to AA for a trial listening session. After receiving the usual very nice advice and comparing both speakers, the purchase was clear to me. The difference was particularly clear in the mids and highs, but also in the stage and bass 😱 I have to say that I now enjoy listening to music even more, especially as I can now finally use the Pure Audio mode on my 876 without any compromises.
But what I found absolutely amazing was that an undecided customer pointed out my "old" 82s and so their flash sale was initiated. That's what I call customer service ❗
Nubert proved to me once again that I'm in good hands with them and that I get first-class goods, personal advice AND service, and I also gained a new customer who bought my used 82s but will certainly reward such service in the long term and come back.
Thank you 😬
Author: Andreas Hohn
Aug 7, 2009, 10:49:56 AM
I first heard positive things about the quality of Nubert speakers from friends.
A little later in Stereoplay I became curious about the nuVero 14.
I took the opportunity to test the object of my desire in SGM
extensively with my own CD's, namely with recordings
with my old speakers (T+A T 160E) both good and less good.
less well. Particularly praiseworthy is the fact
that the listening test even took place with an amplifier from T&A
(the PA 1530 integrated amplifier plays in my own 4 walls).
I was completely convinced by the sound characteristics right from the start and in the meantime the nuVero's are also in use at home, where they also sound excellent.
where they also sound excellent. The best for last:
My wife also shares my enthusiasm.
Author: Joachim
Aug 7, 2009, 7:57:02 AM
After listening to the nuVero 4 in the listening studio, I just had to sell my nuBoxes (AW 400 and AW 440).
This is where Nubert's value retention and solid pricing policy became apparent:
Within a week, the speakers and the sub were sold at the correct price.
The nuVero 4s are now in the room and the improvement on the nuBoxes is enormous (sorry nuBox).
Greetings
Joachim
Author: Peter Maiwald
Aug 5, 2009, 9:17:38 PM
Mother satisfied (nubox 360 le), son satisfied (nuwave35), myself satisfied (nuline 30 plus Abl)...
Every day something new...
This is how nubert has been "maturing across generations" for years:-)
LG from Hamburg!
Peter Maiwald
Author: Bruno
Aug 3, 2009, 8:49:16 PM
Hello everyone,
As I've said sooooo often here about the great service, I'm going to add my two cents.
When I recently realized that the bass of my right nuVero 11 had started to "fart", I was very shocked!
I checked it out, gave it a quick test run and sure enough, the middle bass speaker was making the farting sounds! I called the hotline and after a short conversation with Mr. Siegle, the result was clear. Woofer broken!
As an alternative to picking it up, I was asked if I would have the confidence to install a new one myself, as a soldering point would also have to be removed/reattached. Of course!!! That's what I've been doing since I was 15 years old :-)
Mr. Siegle told me it would be out tomorrow and I was relieved again.
The replacement was there the next day. Yay.
I immediately opened the package and what did I see?
A bottle of nuWein was also included and the delivery bill said: as a little soldering aid :-)
What attention. I was really happy about it. So first I drank the bottle so that I could solder better :-)))
(no no, just kidding) hi hi.
Nothing like soldering iron out and 15 minutes later music on and???
Everything is perfect again, like new!!!
Now I can have my ears filled with music again :-)))
I've often had such a great and uncomplicated process here but I still have to repeat it here!!!
Which other manufacturer would have done this? I think almost none!!!
Once again a big thank you to NSF and especially to Mr. Siegle with whom everything went very fast and uncomplicated!
Nobody beats you!!!
My motto remains the same this time:
Once Nubert, always Nubert!
I wish you good business and also a greeting to all other employees,
Bruno