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Author: Knöppchen
Nov 4, 2008, 2:21:13 PM

Ladies and Gentlemen of Nubert

With this mail I would like to express my displeasure
what it is in my opinion
with your ?customer friendliness?
is all about !

About 2 weeks ago, on recommendation ,
on your homepage, I called your main store in
Schwäbisch Gmünd to arrange a hearing appointment for myself
two friends to arrange a listening appointment.
I told your employee that we were from Berlin
and would like to make an appointment.

Your employee asked me when we wanted to come
and at what time.
I told him that we wanted to come on Saturday 01.11.2008
at about 12.00 noon.
Your employee replied that there were no appointments on
no appointments but he would be open until 16.00.

So 3 potential customers traveled 570 km to
Schwäbisch Gmünd on 01.11.2008,
and stood full of anticipation in front of the
closed store, as it was a public holiday.

And I think we should thank you for that
thank you !!!

THANK YOU VERY MUCH !!!

I think that customer friendliness
to tell a local and foreigner
that it is a public holiday on that day to suggest an
suggest an alternative date.

After 1200 kilometers driven, about 150 ? poorer,
all that remains for me and my friends is the realization
that they don't have much to do with the much praised
much praised customer friendliness.
With so much advertising that you offer
extraordinary service and friendliness,
that none of your competitors can match, it's quite sad.
sad.
It was precisely this argument that prompted us to
us to take a closer look at your loudspeakers for the purpose
and listen to them!
Now we are smarter again about what advertising
and reality mean!

Many thanks for your efforts

The 3 Berliners

Answer from the Nubert-Team

Dear "3 Berliners"!
We can understand your displeasure very well and at the moment there is nothing else to do but to express our sincere apologies that our employee did not realize the upcoming holiday at the moment of the telephone call with you. That's bad, but unfortunately it's human nature. Perhaps he realized it afterwards? If so, he was certainly hoping that you would see the reference to the public holiday in the calendar and, if in doubt, ask again or realize the public holiday rest at the latest on the journey. On our website, however, we had a notice right at the top that we were closed on November 1st!
As I said, we are very sorry - the colleague should have "switched gears" better in his head, but now we can't change it. To deny us customer friendliness across the board because of this - we don't think that's fair.

Author: Daniel Zimmerer
Nov 2, 2008, 9:46:49 PM

Dear Nubert team!

I am the owner of a 381 Nubox surround set.

I really only have one thing to say: Please don't change anything !!!

mfg 😉

Answer from the Nubert-Team

Author: Ralf Plutta
Nov 2, 2008, 3:53:08 PM

😬
I'm already quite spoiled by my ***** ***, but the NuBox 991 sub always makes me grin when it comes to home theater. The poor neighbors!
What this sub achieves - respect! Super clean and abysmal - and without the slightest effort, it seems.
A very clear recommendation.

Answer from the Nubert-Team

**admin**
Dear Mr. Pluta
Please excuse the fact that we had to make the name of the comparison boxes unrecognizable,

Greetings, admin

Author: Dirk
Nov 1, 2008, 5:20:45 PM

Hello H. Nubert

If you think that I will send the speakers back to you
you can wait a long time, you will never get them back.

Great sound not only in the listening studio but also at home, I haven't heard anything comparable yet.

I hesitated for 3/4 year but now I have no regrets. Went to the store in Aalen, nice staff, drove 200 km, it's worth it.


Greetings Dirk

Answer from the Nubert-Team

Author: Anne
Oct 28, 2008, 2:23:30 PM

Hello,
I know this forum is not for advice, but I'm thinking about mounting my speakers on the wall (Nubox 311). With your wall brackets, I somehow can't imagine how to attach the speaker to them. So it would be great to see a real example. But maybe someone else has a tip for me on what makes sense to use. Best regards Anne

Answer from the Nubert-Team

Hello "Anne"
Please click on the "Enlarge image" link on the product pages of the wall brackets - there you will see a concrete example of how the box is attached...

Author: Musikfreund
Oct 27, 2008, 7:51:34 PM

It was a lot of work before they could finally be placed on the second floor next to my beautiful cherry-colored nuLine122:
Majestically large, anthracite color, simply very classy - the new nuVero14 !

The listening experience is absolutely outstanding: excellent resolution, extremely dry deep bass, which harmonizes perfectly even with my rather small room. Every CD delivers a new sound experience, with new impressions... It's simply great fun, whether it's jazz, classical or pop!

Many thanks to the entire Nubert team!
(and the forwarding agent, who helped "heavily")

Answer from the Nubert-Team

Author: Tobias
Oct 27, 2008, 5:15:02 PM

Hi guys, I'm very interested in Nubert speakers, but I'd like to try them out. Now the question arises where I can do this near 26842 Ostrhauderfehn!

I'm really desperate!

Thank you in advance :redface: :redface:

Answer from the Nubert-Team

Author: Lothar Maschowski
Oct 27, 2008, 2:58:00 PM

I have been an extremely satisfied owner of the NuLine 102 since the beginning of 2008, which I operate on an ONKYO chain. The sound, workmanship and customer service are first class. Nevertheless, here are two points of criticism: Why are the cable connection terminals only marked with a red and black colored ring and not with "plus" or "minus"? Doesn't the speaker also come with a "Nubi"? It wasn't included in my delivery.

Answer from the Nubert-Team

The symbols "+" and "-" are stamped into the plastic on the terminal between the upper and lower terminals. Normally, a Nubi should be included with every shipment. However, since the hand-painted guy is not a penny item, it would be cost-prohibitive to include it with every box. When you buy a speaker in our listening studios, we are happy to include a Nubi on request.

Author: Ulli Dirks
Oct 27, 2008, 9:11:16 AM

There is something else positive, apart from the good sound and perfect service. I have bought many a loudspeaker from Nubert and sold them on at some point. (It can always be better). As I always keep the original packaging, it is completely stress-free to send the "old" speakers. The packaging is so sturdy and cleverly designed that you don't have to worry about something not arriving in one piece. I think I have to praise them for that too.

Answer from the Nubert-Team

Author: segelohr
Oct 23, 2008, 8:27:05 AM

Hello.

I own quite a few Nubert loudspeakers, but I would still like to
not about the sound qualities, but about the top service.
top service.

As I would like to attach the covers of my 511s to the rear
the back, I needed the right mounting sockets.
bushings.
After an inquiry to the service department, the parts arrived
in my letterbox. Quickly and free of charge. That's fun.
fun.

Thank you very much and keep up the good work.

Andreas

Answer from the Nubert-Team

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